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Sydney Chauffeured Services

Frequently Asked Questions

Once you receive your invoice, simply review your transfer details to make sure all information is correct and complete your payment. Once that is done, your booking is confirmed. Your Chauffeur will be in touch with you via text message, before your scheduled transfer to reconfirm the details.

Quotations are calculated on the standard luggage allowance of 1 large suitcase and 1 carry-on bag per passenger. Please refer to our Terms and Conditions- Luggage.

Assistance can be offered with carrying your luggage to and from your front door, this can be requested from the driver.

Please refer to our Terms and Conditions – Luggage

For all T2 and T3 Domestic flights, it is recommended to arrive at least 1-2 hours prior to your scheduled departure time. This will make your check-in and security process less stressful, avoiding delays during busy periods.

For all T1 International flights, it is recommended to arrive at least 3 hours prior to your scheduled departure time. This will make your check-in and security process less stressful, avoiding delays during busy periods.

You are able to change or edit your booking with us up to 48hrs prior to your transfer by contacting us via email at info@sydneychauffeuredservices.com.au No changes can be made within 24hrs of your scheduled transfer.

In the event of a flight cancellation or delay, please contact us as soon as possible in order for us to reschedule your transfer and allocate you a new Chauffeur if needed. Our team actively monitors flight schedules to minimise any inconvenience. For more details please refer to our Terms and Condtions.